BEACH BANDIT SWIMMING LTD - TERMS AND CONDITIONS

Effective Date: 01/02/2025

Beach Session Locations & Changes

If conditions at King Alfred Beach are unsuitable, kids sessions will move to Kingston Beach, Shoreham Harbour. If conditions are unsuitable there, sessions may be moved to our pool in Southwick or rescheduled. Adult sessions will be cancelled and a rebooking code will be issued.
By booking, you accept potential location changes. Refunds will not be provided for inability to attend an alternate location.

Cancellations & Rescheduling

Sessions are only cancelled in cases of extreme weather (e.g., thunder and lightening, sewage discharge, weather warnings). If cancelled, we will reschedule at the earliest possible time.
Beach Bandit Swimming may cancel low-attendance sessions. In such cases, we will offer an alternative session within the same season.
Customers must provide at least 24 hours notice to cancel kids or adult sessions. A catch-up session (kids) or rebooking code (adults) will be issued.
Intensive course cancellations made 48+ hours before start are eligible for a refund, minus a £5 administrative fee.

Refunds & Credits

No refunds if a swimmer chooses not to participate once a session has started.
Medical credit may be issued with prior written notice and, in some cases, a doctor's note.
Refunds are not provided for missed sessions due to illness, weather, or personal reasons unless a valid doctor's note is submitted.

Gift Vouchers

Valid for the swimming season (May - October) of purchase. November–December purchases roll over to the next season.
Vouchers are non-refundable but transferable with 72+ hours’ notice before the first scheduled session.

Payments & Fees

All sessions must be paid for before attendance.
Payments must be made via our booking system or an invoice.

Marketing & Communications

By booking a session with Beach Bandit Swimming, you automatically consent to being subscribed to our newsletter mailing list. This will allow us to send you updates, promotions, news, and other relevant information regarding our services. You will receive communication via email or other means we may use from time to time.

You can opt out of receiving these marketing communications at any time by either clicking the "unsubscribe" link found in our email newsletters or contacting us directly at hello@beachbanditswimming.com. We respect your preferences and will promptly honour your request to cease sending promotional content.

Medical Information & Safety

Disclose any relevant medical conditions (e.g., asthma, epilepsy) upon booking and update us on any changes.
Do not attend sessions if experiencing symptoms of an infectious disease.
Inhalers should be brought to all sessions and placed in tow floats (beach sessions).
Parents/guardians must stay nearby and be available during kids sessions.

Required Equipment

Kids: Full-length well fitted wetsuits, sea shoes, hats, and goggles are mandatory.

Adults: Wetsuits recommended (except for experienced skin swimmers).

Tow floats will be available for valuables during adult sessions. Beach Bandit Swimming is not responsible for lost or damaged belongings.

Code of Conduct

Everyone has the right to a safe, respectful environment. Discrimination or harassment will not be tolerated.
Follow all instructor guidance.
Respect others and Beach Bandit Swimming’s equipment.
No aggressive, threatening, or disruptive behaviour (physical or verbal).
Report any concerns regarding inappropriate behaviour.

Behaviour Policy

Inappropriate behaviour will be addressed calmly and fairly.
Swimmers will receive up to three warnings before being temporarily removed from a session.
Persistent issues may result in session suspension or exclusion.
Physical intervention is a last resort and only used to prevent harm. Any such incidents will be recorded and discussed with parents/guardians.

Insurance & Qualifications

Beach Bandit Swimming is fully insured, and all staff are DBS-checked.
Instructors hold first aid and lifesaving certifications.

Beach Bandit Swimming reserves the right to update these Terms and Conditions at any time.

For questions, contact: hello@beachbanditswimming.com

Laura Vuylsteke
Director, BEACH BANDIT SWIMMING LTD